Last updated: February 15 2026
1. Introduction
Welcome to vickpay.com. Your privacy matters to us. This policy explains what personal information we collect, how we use it, and your rights. If you have any questions, please email us at [email protected].
2. Key Terms
- Personal Data – Any information that can identify you (e.g., name, email, address).
- Processing – Any action we take with your data, such as collecting, storing, or sharing it.
- Data Subject – The person whose personal data is being processed (that’s you).
- Child – Anyone under the age of 16.
3. Our Data‑Protection Promise
We follow these basic principles:
| Principle | What it means for you |
|---|---|
| Lawful & Transparent | We only handle your data in ways the law allows and will tell you what we’re doing. |
| Purpose‑limited | We collect data only for the reasons we tell you about. |
| Data minimisation | We ask for only the information we really need. |
| Storage limitation | We keep your data only as long as necessary. |
| Accuracy | We try to keep your information correct and up‑to‑date. |
| Security | We protect your data with technical and organisational safeguards. |
4. Your Rights
You have the following rights under data‑protection laws (e.g., GDPR). If you want to exercise any of them, just contact us at [email protected].
- Right to be informed – Know what data we hold and why.
- Right of access – Get a copy of your personal data.
- Right to rectification – Ask us to correct inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”) – Request deletion of your data in certain situations.
- Right to restrict processing – Limit how we use your data.
- Right to object – Object to processing, especially for direct marketing.
- Right to object to automated decisions – Stop decisions that are made solely by computer algorithms.
- Right to data portability – Receive your data in a common, machine‑readable format.
- Right to complain – Lodge a complaint with a supervisory authority if you’re not satisfied.
- Right to withdraw consent – Pull back any consent you previously gave.
5. What Data We Collect
| Category | Examples | Why we need it |
|---|---|---|
| Information you give us | Name, email, billing address, phone, payment details | To create an account, process orders, and provide customer support. |
| Automatically collected data | IP address, browser type, device type, pages you visit, cookies | To improve the website, protect security, and understand how users interact with our site. |
| Data from partners | Information you share with a partner that then shares it with us (e.g., payment processors) | To complete transactions and verify identity. |
| Publicly available data | Information you publish online (e.g., public social media profiles) | Only used when it helps us verify who you are. |
| Comments & media | Comment text, your name/email (if you choose to save it), uploaded images | To display your comment and prevent spam. |
| Contact‑form submissions | Message you send via the “Contact us” form | To reply to your inquiry; not used for marketing. |
| Embedded third‑party content | Videos, maps, etc. from other sites | These providers may set their own cookies and collect data. |
| Advertising data | Interaction with ads served by Google, Amazon, etc. | To show relevant ads and measure ad performance. |
We never collect data from children under 16 knowingly.
6. How We Use Your Data
- Provide services – Register accounts, process payments, deliver products, answer support queries.
- Improve the website – Analyse usage patterns, fix bugs, and add new features.
- Communicate with you – Send order updates, security alerts, and responses to your questions.
- Marketing (with your consent only) – Send newsletters, special offers, and partner promotions you have opted into.
- Legal obligations – Keep records required by law, respond to lawful requests, and protect our rights.
- Security – Detect fraud, prevent abuse, and keep our systems safe.
We treat any additional processing that is compatible with the original purpose as legitimate, but we will always let you know if we plan to use your data for something new.
7. Who Gets Access to Your Data
| Recipient | Reason |
|---|---|
| Our service providers (e.g., payment gateways, email services, cloud hosts) | To run the website and deliver services. |
| Google Analytics | To measure website traffic. |
| Google AdSense & Amazon Advertising | To serve and track ads. |
| Legal authorities | When required by law or to protect our legal rights. |
We only share data with partners who provide at least the same level of protection that we do. We never sell your personal data to third parties for their own marketing.
8. Cookies & Similar Technologies
We use four types of cookies:
- Necessary cookies – Required for basic site functions (e.g., login).
- Functionality cookies – Remember your preferences (e.g., name or language).
- Analytics cookies – Track how you use the site (Google Analytics).
- Advertising cookies – Show you relevant ads (Google, Amazon).
You can manage or delete cookies through your browser settings. Turning off cookies may limit some features, but the site will still work.
9. Data Security
- We encrypt data in transit (HTTPS) and store it securely.
- We use pseudonymisation and anonymisation where possible.
- Regular security reviews and vulnerability monitoring are performed.
- We cannot control threats that happen outside our infrastructure (e.g., on your device).
If a breach that could affect you occurs, we will notify the relevant authorities and inform you without undue delay.
10. International Transfers
If we need to move your data outside the European Economic Area, we will use legal mechanisms (e.g., Standard Contractual Clauses) to ensure it remains protected.
11. Retention Periods
- Account data – Kept as long as your account is active.
- Transaction records – Stored for at least 7 years to meet tax and accounting rules.
- Marketing preferences – Kept until you withdraw consent or ask us to delete them.
We delete or anonymise data when it is no longer needed for the purpose it was collected.
12. How to Contact Us
If you have any questions, want to exercise your rights, or need help with anything privacy‑related, please email us at:
You can also write to us at our physical address (available on the website).
13. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a new “last updated” date. If the changes are significant, we will provide a clear notice before they take effect.
Thank you for trusting vickpay.com. We are committed to keeping your information safe and using it responsibly.